Sunday, July 1, 2012

No Spaghetti at the Spaghetti House

I'm writing this for the benefit of my friend and fellow Komikero Ryan Toledo, who visited the Spaghetti House in San Pablo City during lunchtime on July 1, 2012.

Before anything else, let me just preface this by saying Spathetti House is a favorite hang out of the Komikero Artists Group. Whenever we have a meeting during the last Sunday (or first Sunday) of the month, Spaghetti House is one of the places we visit. In fact, we've been eating here ever since it opened at it's old location along Mabini Street.


This photo was taken at the old Spaghetti House along Mabini Avenue in 2003 (or 2004).  That's how long we've been visiting the place.

We love going there because, well, we... I personally think their spaghetti is very good. In fact, I just love it. I love the chicken that goes with it, and when it still served Japanese food I would always buy sushi and tempura whenever I could.

Make no mistake... we WANT to continue going there. The fact that we're still going there some 10 years later, has got to mean something.

But when you start to say that so and so item is "not available" because you have "no cook", we start to get disappointed. And when such items are becoming "not available" a little too often, this is where you start to lose customers. I certainly started going there less when they stopped serving Japanese food. But I still went once in a while. The spaghetti after all, was still marvelous.

But when you start saying you don't have spaghetti (like what Ryan experienced today)... the one thing in your menu that you shouldn't run out of... the one item that's the NAME OF YOUR RESTAURANT, then something is seriously wrong. To me that sounds like you're losing your dedication. There seems to be no foresight and planning. Worse, it's starting to seem like you no longer care. And that's really bad.

 It might have been wiser not to open at all if your cook didn't come to work. I mean, that's only logical.

This is one of the of the worst things, if not THE worst a restaurant can do: your banner menu to not be available. That's just unthinkable. The Spaghetti House is on the verge of losing members of the Komikero Artists Group as loyal patrons, specially since there are so many options now. There's Red Plate, CDC, Simple Treats etc. in the nearby areas. After almost 10 years, this is just sad.

It's not too late. But a few more incidents like today, we just might not come back.

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